Question 1

How much is Postage?

Accepted Answer

Postage is FREE throughout mainland United Kingdom using Royal Mail First Class.   Northern Ireland, Republic of Ireland and the Highlands & Islands of Scotland may incur an additional charge.

Question 2

When will I receive my Personalised Framed Print?

Accepted Answer

Usually produced and posted within 2 working days upon receipt of completed order. Orders are posted out using Royal Mail First Class service.

Question 3

Do you post outwith the UK?

Accepted Answer

Yes, however Northern Ireland, Republic of Ireland and the Highlands & Islands of Scotland may incur an additional charge.

Question 4

Will Other / European Teams be added?

Accepted Answer

Yes, we are constantly updating this website to meet demand. Please revisit us in future to see new Teams. And Follow Us on Facebook for the latest news.

Question 5

Is there a discount if I buy more than one Print?

Accepted Answer

Unfortunately, we cannot offer a discount as all Prints are unique, personalised and produced individually.

Question 6

Are my personal and card details secure?

Accepted Answer

Yes. Our 'Store' offers Secured Payments through SSL / TLS Secured Servers.   SSL/TLS lets our visitors navigate our website and submit information securely via HTTPS.   HTTPS is a security protocol that helps our site stay secure.   This protection is validated by an SSL certificate.

Question 7

Is there a Return / Refund Policy

Accepted Answer

Returns and Refunds cannot be accepted as these are unique to the purchaser only and have no resaleability value.

Question 8

What if my Print has the wrong details?

Accepted Answer

In the event of any error on our part - for instance a spelling mistake - we will create a corrected Print and post FREE of charge.

Question 9

What if my Print arrives damaged in the Post?

Accepted Answer

All items are carefully and securely packaged then despatched from our offices and leave our premises in good order.   We use Royal Mail First Class service to deliver to our customers but cannot accept responsibility for any damages occurred during postage.

FAQ